In partnership with Breaking and Entering Media, Ad Age is publishing the “Breaking and Entering” podcast on AdAge.com. Learn more about the show at Breaking-Entering.com.

In the newest episode of “Breaking and Entering Advertising,” host Geno Schellenberger interviews Frank Cartagena, U.S. CEO of MullenLowe, about his journey from chief creative officer of The Community to leading the U.S. operations for IPG agency MullenLowe.

Cartagena, who started his role in January 2024, details how he took the helm at MullenLowe at a pivotal time and outlines his philosophy of creative problem-solving and navigating business challenges in an increasingly complex industry. He also reflects on his time at The Community and how the agency’s Miami culture and quirky creative style influenced his leadership approach.

Cartagena discusses the importance of pushing creativity across all departments and shares his vision for transforming the agency into a hub for creative innovation, as well as his commitment to ensuring the agency adapts to the evolving needs of brands. He also underscores the value of curiosity, resilience and adaptability in the face of creative and business challenges.