Disruptive Creativity
More Purposeful Than Reactive
More Purposeful Than Reactive
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This article was originally published on Latin Spots
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Recently, MullenLowe SSP3 Colombia went through a generational change that gave space to talents trained internally and who share the philosophy and creative culture of the agency.
In August 2023, Adriana Taborda took over as CEO, the first executive to lead the agency without belonging to the group of founding partners. Adriana, who worked for 18 years at MullenLowe SSP3, led a renewal of almost 60% of the professionals and managed to consolidate a team loyal and committed to the agency. On the other hand, Guillermo Siachoque, Jorge Eliecer Pinto, Executive Creative Directors of MullenLowe SSP3 Colombia, who assumed this role a little over a year ago, have been working hand in hand with Adriana to further consolidate the creative vocation of the agency and work on common denominator of the department, which is responsibility with brands.
The leadership restructuring has already brought results. At the 2023 El Ojo de Iberoamérica Festival, the agency was recognised with two Golds and a Silver for “Gratitude is Good”, for Omo by Unilever, one Gold, five silvers and one Bronze for “TransfHERmarkt”, for Aguila beer by AB InBev Colombia, a Bronze for “Pencils for Change”, for Pony Malta beer, from AB InBev Colombia, and a Silver for “Unfinished Stories”, for the Somos Defensores Program, from Verdad Abierta.
In this interview with LatinSpots, Adriana, Guillermo and Jorge detail the most recent transformations of MullenLowe SSP3, share their vision on the new dynamics of the advertising industry and reveal how they have been working to make brands fall in love and fall in love again.
How is Colombia today?
The context of Latin American countries has never been the most favorable for our industry, we have always played at a disadvantage in relation to the budgets managed by the countries in the first world. However, to tell the truth, this disadvantage is our strength, this lack of resources is the engine of Latin American creativity and Colombia is no exception. When hard times don’t stop, strategy and creativity cannot let their guard down.
How do you observe Colombian creativity?
Colombian creativity has gone from strength to strength in the last decade, with more and more campaigns resonating not only at a regional level but also at a global level. These good results directly affect the careers of the professionals who achieve them, triggering a domino effect that is felt throughout the industry. With good results comes the export of talent and this export frees up vacancies that must be filled by someone else, forcing us all to assume greater responsibilities every day. That is one of the most favorable and also weakest points of Colombian creativity, we love the opportunities for professional growth that we experience today and the level of commitment that we all have to take this industry higher and higher. But, on the other hand, we are sometimes falling short in acquiring and discovering new talent.
What are Colombian advertisers asking agencies today?
The challenge that advertisers face today in Colombia is to achieve better results with the same or fewer resources and obviously this challenge falls on the agencies; In that sense, advertisers’ requests do not change drastically, they need to increase their sales, generate awareness, and maintain customers’ love for their brands. What does change greatly is the way in which these objectives are achieved. Today more than ever we must be more strategic, more creative, we must find the value and power in simple ideas with a high level of impact.
What are the keys to connecting brands with consumers in a relevant way today? What place does digital, experiential, gaming, social media platforms and influencer marketing occupy?
The new platforms are no longer as new as we usually think: social networks, gaming, influencer marketing and in general this entire digital world, is something we live with daily, not only on a personal level but also in professional and creative terms. The world changed, consumer behavior changed, and fortunately both brands and the advertising industry were not immune to this process. As a curious fact and to inflate our chests a little with pride, at MullenLowe SSP3 we have been the Best Digital Agency in the country for three consecutive years. But since not everything can be perfect and we always have a lot to learn, we feel that the great debt of the advertising industry in this new era; It’s in content creation. In the time we lost in meetings, in adjustments and in approvals, the kitten video already got a million likes and the trend stopped being a trend. We need to be much more purposeful than reactive, content is something that should feel natural and internal processes are almost always killing naturalness.
Do you think that advertising and brands help today in the debate and in the construction of a more democratic, fair, diverse and inclusive society?
Everything that is done in favor of a better society is always welcome, and if a girl with a sign in the middle of a square could and can make a big difference, let’s imagine everything that the big brands with your big financial muscles can achieve. That being the case, the issue is not whether or not brands can build a better society with their advertising, the thing here is whether they are and we are doing it consistently and truly. It is not about entering the world of sustainability, diversity and inclusion simply because it is fashionable to do so. We must be consistent in all areas of the company: production, distribution and internal management of each brand, not only at the communication level.
Adriana, you were recently named CEO of MullenLowe SSP3 Colombia after a long journey through the agency. Could you tell us about your experience at the agency and the main learnings?
In addition to what assuming this new role means for my professional career, it is a new Lowe chapter in my life. Lowe’s was my first job, and I worked here for 18 years. I had the privilege of starting, learning and growing alongside incredible professionals who have made history at Lowe, and in the sector, in Colombia and the world. I had the privilege of feeling and seeing the passion they put into everything they did, and the respect for our profession. There are many learnings, I would highlight the passion and love for ideas, the interest in learning and understanding the clients’ business, and contributing to society.
What motivated you to accept the proposal? What did Francisco Samper, who remains president of the group of agencies in Colombia and of MullenLowe Latam, ask you?
My great motivations were the love I have for Lowe, for what it has meant in my life, after having been my first place of work and having been here for 18 years. The respect and admiration I have for Samper, who has also honored me, entrusting me with this great responsibility. Samper has asked me to work at his side again, to continue growing the agency, maintaining the creative DNA and work culture that has characterized it for more than 20 years, and to work in an integrated manner with the entire group of companies that make up MullenLowe Group Colombia.
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